Jewellery Care


Jewellery is delicate, especially when your collection consists of fine designs. We want you to get the best possible life out of your jewellery so we’re here to give some guidance.

To maintain your jewellery and extend the life of your pieces we advise that you remove it before;

  • showering, swimming
  • playing sports or strenuous activities
  • gardening or cleaning the house
  • applying beauty products; ie Makeup, Perfumes, Sprays, shampoo and conditioners
  • Coming into contact with chemicals (household and industrial) including soaps

Damage can occur to your jewellery during any of the above scenarios. It’s unnecessary. Chemicals, water and perspiration all take a toll on jewellery and can react with the metals present (sometimes it can also affect stones). This results in tarnish or significant damage to the piece. 

If you've purchased a piece with an oxidised finished it's especially important to follow the above. Oxidised pieces will naturally wear away and polish back to silver over time due to friction (if you're frequently wearing it, or cleaning it). This is a process that can be reapplied (to re-blacken the piece) however it isn't a permanent finish. 

Chains used in our designs are quite fine, you must be mindful when dressing to avoid your jewellery becoming caught on items of clothing. If chains get caught and are pulled, they can break. We advise leaving your necklaces until last, after you’ve dressed.

While we're talking habits - why not add a new ritual of taking your jewellery off before going to bed in the evening, this will avoid unnecessary stress on fine designs, particularly chains

A little about Tarnish

It's natural for metals* to tarnish (blacken or discolour) over time, particularly if a piece is worn regularly. Tarnish has several causing factors;

  • Acidity (ph balance) of a person's skin - the most common
  • Exposure to moisture, oxygen, sunlight
  • Exposure to chemicals - cleaning, soaps and conditioners, beauty products, makeup, perfumes, hair sprays etc

Tarnish can sometimes be difficult to avoid, especially if you're wearing the piece every day. We highly recommend following the care guidelines mentioned above and looking into purchasing yourself a good quality jewellery care cloth to maintain your pieces. We use and highly recommend sunshine cloths which are available in our store.

*This also applies to solid gold jewellery, to learn more about why gold (and all) jewellery can tarnish check out our 'all about metals' blog.


If you decide to clean your jewellery you must be gentle.
You can wipe over your solid gold and sterling silver jewellery carefully using a polishing cloth.

Gold fill pieces should not be cleaned often, and if so, be light & gentle so damage to the outer layer of gold does not occur.

For chains we recommend letting them rest in a bowl of warm water with a single drop of non citrus dishwashing liquid for a few minutes and then drying them gently but thoroughly with a microfiber cloth. If there is excess grime in the links you can brush over them whilst still in the bowl with an extra soft toothbrush, and dry. You must be gentle when using this method and do not pull or stress the chain.


When not wearing your jewellery we suggest that it is stored appropriately, either in a fabric lined box or cabinet - ideally with chains laying flat or hanging (to avoid tangling). To increase longevity of your jewellery we encourage you to practice a new ritual and take your jewellery off at the end of each night - this will reduce stress on chains and pieces.

Ari ring in gold by Ivy Design Jewellery

Ivy Design Jewellery does not take responsibility for damage or breakages caused due to mistreatment. All pieces are thoroughly inspected for faults before being shipped. Carefully read care instructions delivered with your items.

Faults caused by not following the care instructions will not be refunded.
Specific examples of inappropriate treatment:

  • Damage caused by pieces being caught on clothing etc.
  • Damage caused from bumping/knocking/dropping a piece on any surface
  • Exposing jewellery to chemicals - household, beauty etc
  • Wearing jewellery in water – ocean, pool or shower
  • Wearing jewellery while playing sport or a physical activity 
  • Putting the jewellery under unnecessary duress

If you have any questions at all you can contact us directly at